The Customer Service Team is a highly responsive group of experienced professionals committed to providing you with truly personal service and assistance with your financial needs.
Contact Us Directly
WEALTH MANAGEMENT
For all questions regarding our new Wealth Management Portal, please contact your Relationship Manager directly.
Wealth Management Online Portal Resource Page
Call our Customer Service Center at
844-251-0099
CREDIT CARDS
Consumer Credit Cards
800-558-3424
Account Log In
Business Credit Cards
866-552-8855
Account Log In
BANKING
Customer Service Center:
1-844-251-0099
Eastern Bank's automated Account Information Line gives you access to a host of banking information and features 24 hours a day, 7 days a week.
Phone Hours:
Monday-Friday: 7:00 AM - 8:00 PM
Saturday: 9:00 AM - 3:00 PM
Write to Us:
Eastern Bank
Customer Service Center
P.O. Box 391
Lynn, Massachusetts 01903-0491
Business Services Team:
1-800-333-8000
For help with your more complex business banking needs, Eastern has a Business Services Team staffed by experienced customer service professionals that specialize in servicing the needs of our business clients.
Business Services Team Phone Hours
1-800-333-8000
Monday-Friday: 8:00 AM - 6:00 PM
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